A rejection by the CIZ is not the end of the road. There are concrete steps you can take.
The CIZ (Centre for Long-term Care Assessment) decides whether you qualify for Wlz long-term care. If your application is rejected, you are not required to simply accept that outcome.
The Wlz is designed for people with a permanent, intensive care need. The CIZ assesses whether your situation meets that threshold. Sometimes the assessment is wrong, medical evidence is missing, or the severity of your situation has been underestimated. In those cases, you have the right to appeal.
Below you will find a step-by-step guide, information on free support, and your options if the appeal is also unsuccessful.
The rejection letter often contains only a brief summary. Ask the CIZ for the complete assessment report and medical evaluation. This is the foundation of your appeal.
MEE Nederland, an independent client support advisor, or the Juridisch Loket can help you write your appeal. They know the procedures and you do not have to do this alone.
Ask your treating physician, specialist, or mental health provider for a written statement about the severity and permanence of your situation. The CIZ will factor this in when reconsidering.
Send your appeal letter to the CIZ, include the reference number from the rejection letter, and explain why you disagree. You may also request a hearing to present your case verbally.
Ask the municipality and, where relevant, your health insurer what support may be available while the procedure is pending. If they refer you back to each other, use the step-by-step guidance for the boundary between care laws.
If your appeal fails, you can go to the administrative court. The Juridisch Loket offers free initial advice on whether this is a viable route for your situation.
Your story matters on its own. Together with other experiences, it shows where the system gets stuck. Anonymous is fine.
Answer a few questions. You do not get a diagnosis or advice, but you do get points and questions you can take into a next conversation.
